Couples, families, friends and multigenerational clients with private local services.
Advisor-led, affinity, mature-traveller, cultural and special-interest files.
We reply with first direction, clarification questions or a realistic proposal timeline.
After the travel dates, traveller count, hotel level, route and client priorities are clear.
Cuong supports North American partner communication from Vancouver, while the Vietnam team checks route, suppliers, quote and operating fit.
Five details are enough to begin: travel month, number of travellers, hotel level, route idea and client priorities. Add budget context and quote preference when available.
Market, age range, group size, travel month, and comfort level.
Net or commissionable quote preference, budget sensitivity, and whether VGO should remain fully behind the advisor brand.
Must-see places, current draft itinerary, preferred duration, and any known constraints.
Use this only if you prefer a structured request. Email info@vietnamgroupoperator.com or message us on WhatsApp if that is easier.
The first reply confirms fit, missing information and the working timeline. Standard custom proposals are normally prepared within 2–4 business days after the key details are complete.
Source market, group profile, budget sensitivity, agent-client boundary, and what has already been promised.
Arrival recovery, hotel moves, long coach days, meals, cruise timing, weather, and local access issues.
Hotel level, rooming, domestic flights, guide language, dietary notes, inclusions, exclusions, and optional upgrades.
If the route is ready, we prepare the quote. If it needs adjustment or specialist sourcing, the first reply confirms the additional steps and timing.